The comprehensive SWOT analysis of Coca-Cola embraces the major strengths, opportunities, internal weaknesses, and dangers to the company’s growth and development in the beverage industry.
About Coca-Cola
The Coca-Cola Company was established on May 8, 1886 in Atlanta. Coca-Cola’s success is strongly rooted in its high capacity to offer consumers a different range of beverage drinks catering to lifestyles and daily needs. The company also focuses greatly on executing its operations effectively to keep its market position high.
The mission of the Coca-Cola company is to bring refreshment to the world and make a change for good. With sustainable business methodologies and developing a better-shared future, Coca-Cola is truly committed to making a very positive impact on the world.
Buyer’s Persona of Coca-Cola
The buyer persona of Coca-Cola is versatile including both business partners and customers. The complete targets customers looking for refreshment enjoyment and a good sense of connection with beverages. The buyer person includes individuals of all ages including teenagers, adults, and senior citizens from different cultural backgrounds as well as income levels.
Demographic Note
On a demographical note, Coca-Cola aims to connect with a broad audience that understands various demographics having different choices and intake habits. For example, the company may customize its marketing efforts to target youths while focusing on traditional and nostalgia for other demographics.
Psychological note
In this category, Coca-Cola’s buyer persona includes customers craving moments of indulgence, happiness, and some social connection. The marketing campaigns usually evoke emotions as per the shared experience is celebrations and joyful moments.
Be it enjoying Coca-Cola with friends or consuming it on a very hot summer day, the company aims to create endless memorable experiences for its customers.
Business note
Coca-Cola also targets business partners including distributors, food service providers, retailers, etc. These partners consider Coca-Cola for its strong brand recognition having the super ability to increase sales. Coca-Cola’s products must have offerings in retail stores, food outlets, and restaurants that make them essential to businesses to meet customer demand for beverages.
Corporate buyers
The company also targets event planners and corporate buyers requiring beverage solutions for their meetings, occasions, and conferences. These particular groups of buyers prioritize brand reputation, consistency, and reliability while choosing beverage options for their events.
Coca-Cola Vital Information
Founder of Coca-Cola | Dr. John Pemberton |
Year of Establishment | 1886 |
Annual Revenue ( as of 2023) | US$ 46 billion |
Net Profit ( as of 2023) | US$ 10.714 billion |
Origin of Coca-Cola | The United States |
Type of Company | Public |
Total no. of employees | 79,100 |
Total assets | US$ 97.703 billion |
SWOT Analysis of Coca-Cola
Let us now deep dive into the swot analysis of Coca-Cola that would talk about the strengths weaknesses opportunities and hazards to the company in detail.
Strengths of Coca-Cola
Below-mentioned are the powers of Coca-Cola in detail –
Robust brand glory
Coca-Cola is well-known for its strong identity in the market. As per the latest survey, it is one of the most huge companies across the globe having the best BSI( brand strength index).
Right from product content and product packaging, the company offers a lot of quality and creativity and its products. This is the primary reason behind the inspiration and attraction of more customers.
Moreover, Coca-Cola also runs massive and impressive television and online marketing campaigns to attract customers has made it an iconic brand and its products have been in the top positions in history.
Strongest brand equity
Since the company’s inception, Coca-Cola has been currently valued at approx 98 billion US dollars making it one of the most prestigious brands with high value throughout the world. With passing yours the company has developed innovative plans and strategies including customized bottle structures, festive designs, and other interactive designs.
The company successfully creates the love for their products in customers’ minds all over the year. This has increased the brand value to a greater extent. As per a recent report, Coca-Cola is the sixth-best global brand.
Worldwide reach
The company makes us in approx 150 + countries and around 2 billion servings daily. The company has a complete International success by offering refreshments at economical prices. Coca-Cola has around 15 million customers across the globe and has been continuously valuing its customers.
The company puts in effort to understand its customers from different regions. Moreover, the success ratio of the company stays on the company’s capacity to satisfy its customer demands and add more value to them.
Huge market share
As per the recent report, Coca-Cola products have sold in more than 150 + countries and out of 50 Billion various beverages served across the globe in a day. Cold drinks with the Coca-Cola or Coke trademark have been dominating the beverage market for a long.
The company was the first to cross one billion European dollars in annual sales. The company has a very strong command of market presence in the carbonated soft drink market.
Updated portfolio
Various brands under Coca-Cola are on sale. Coca-Cola has updated and reduced its global brands and has divided them into major categories including-
- Coca-Cola
- Sparkling flavours
- Emerging drinks
- Hydration sports coffee and tea
- Dairy
- Nutrition juice and plant
The special thing here to mention is that while lodging products Coca-Cola considers the culture of the country where it is actually getting launched.
Brand Emotional Connection
Today, Coca-Cola has become an emotionally connected brand with its clients. It has a very strong customer loyalty and its customers are easily attracted making it very difficult to get substitutes quickly.
Moreover, leverage in athletes, actors, and international stars has made Coca-Cola a very famous brand. The company has also more supporters when analogized to another drink brand.
Better distribution system
The distribution system of Coca-Cola is very effective and extensive worldwide with approx 200 bottling partners and 1000 bottling plants. The company sends concentrates and syrups to bottling companies who then further package, process, and distribute the soft drinks to the partners as well as clients selling the products to the consumers.
The process is always keenly and regularly monitored by Coca-Cola. In some cases, the bottles in companies are owned by Coca-Cola partially and can just bottle their products. So, this is a direct and indirect selling of the company products.
Weaknesses of Coca-Cola
The company has weaknesses including competition, health issues, etc.
Fierce competition
If it were not for their biggest competitor, Coca-Cola would have been the single dominant player in the market. Pepsi is the most popular rival of Coca-Cola. Coca-Cola has surpassed Pepsi for a very long time but it has been intense marketing as well as product promotion. This made Pepsi’s capitalization in 2004.
Moreover, the cost of Pepsi products is based on the customer demand similar to that of the competitors
Diverse product portfolio
Pepsi has a very diversified product including food snacks as well as beverages. Coca-Cola has very little product diversity which gives Pepsi and competitive age over Coca-Cola.
Infringement Issues
Coca-Cola has faced a number of lawsuits that may have proven hazardous to customers. The most significant lawsuit confronted by the company is the infringement on an internet-enabled drink dispenser. RCD filed this lawsuit in 2015. However, this again made a comeback years after it was declared a major lawsuit.
Health concerns
Obesity and other related health issues can be caused by high sugar intake. However, the consumption of carbonated drinks can be a direct source of sugar consumption.
As per the health experts, these high-sugar-containing drinks should not be consumed. There also has been a very big controversial concern for Coca-Cola. Nevertheless, the company has yet to bring a very healthy conscious option to this concern.
Dependency on third-party tech providers
Coca-Cola is looking to enhance its profitability and productivity with Innovation and technology. It leverages technology in its product development process to make it personalized and advanced.
The company also leverages Data Analytics, advertising, and more technology. On the other hand, Coca-Cola outsources its information technology requirements.
Coca-Cola will be making use of the Microsoft Azure cloud platform, some advanced customer service software, as well as, 365 apps of Microsoft including Microsoft Teams for businesses and cloud technologies software.
Eco-friendly packaging troubles
A very famous article published by the Guardian reports that Coca-Cola has been the big plastic polluter as it needs approximately 4 million plastic packaging per annum.
In response to this Coca-Cola ensured 25% reusable product packaging. However, it has been predicted that in the coming 5 to 6 years Coca-Cola will complete this goal across the world.
Less loved products
The CEO of Coca-Cola has been blamed for destroying the most beloved Coke brands across the globe. He had cut down the brand product numbers by huge amounts while also diminishing the popular brands like ziko coconut water, drink tab, etc.
The latest attempt in 1985 got a negative result making Coca-Cola refrain from cutting brands. The huge disaster behind this is that loyal customers may get disappointed and may also never come back.
Opportunities for Coca-Cola
Coca-Cola can leverage a number of opportunities in the beverage market including –
Smart collaborations
Ready-to-drink coffee has been very famous in the U.S. as it included in the beverage marketing corporation report. The Coca-Cola Company subsidiary in Japan incepted the Georgia RTD coffee brand in 1975. This brand was indeed a hit in Japan.
At present, the Asian population living in the US is the major customer of RTD coffees. The market is moderately small but Coca-Cola can still seek to promote its brand.
Introducing new products
Coca-Cola has the ability to produce beverages that satisfy the consumer’s needs caring about their health. Today people are increasingly opting for healthy choices like less sugar beverages as well as water due to becoming more health conscious.
Coca-Cola will surely get high profits from such a health-conscious strength if it brings the required products to the market. The company has also a beautiful opportunity to expand the product line up in the snack and healthy beverage space.
The company has as of now priorities minimizing the sweetness and its strings and around 30% of its major sales have been no-calorie or low beverages.
Expanding into the alcoholic beverage industry
Coca-Cola has been serving nonalcoholic beverages to customers for a long time. In 2018, in Japan, the company introduced its first alcoholic drink named ‘ Chu-Hi’. Coca-Cola competes severely throughout all nonalcoholic beverage segments.
There is a very restricted slot for the company to expand its beverage business at a quicker rate.
Coca-Cola may decide to expand its presence in the Tequila market to bring different products to its product base. The business can also quickly foster sales by making use of its parties to sell and create drinks.
Threats to Coca-Cola
Coca-Cola faces numerous threats including severe competition water controversy and much more.
Water Controversy
Coca-Cola has been striving to position itself as an eco-conscious beverage producer in the market. However, the company’s efforts couldn’t be proved effective in terms of water scarcity or climate change. It has been reported that Coca-Cola makes use of over 250 billion gallons of water. The company announced that it had made worldwide water neutrality a few years back.
However, a lot of industries found this statement skeptical since Coca-Cola also leverages the PR from global neutrality. It is equally important to consider sugar which is another important ingredient in the Coke production process. The important point to notice is that the production of sugar requires a huge amount of water for the soil.
Increasing health awareness
Even though developing zero sugar products for health-conscious customers has been an opportunity for Coca-Cola. But it is also one of the biggest threats the company faces. Sugary drinks have got less appreciation from customers due to increased awareness of good health. Some of the best options include no sugary beverages, energy drinks, sports drinks, RTD coffee, juices, dairy, etc.
To tackle this requirement, Coca-Cola has made a twist in its products with non-carbonated beverages as well as its recently trending zero-sugar Coke. It is also challenging for Coca-Cola to face criticism as well as doubts about the Coke ingredients and its safety concerns.
Intense competition
Coca-Cola is a very distinctive form in the beverage market. The company’s direct competition starts from soft drink producers like Red Bull, Pepsi, etc. Indirect competition may also include beer and companies like Costa Coffee, Nescafe, Nestlé, Starbucks, etc.
These are the indirect competitors that do not produce the same product but they offer other software alternatives for consumers.
Uncertain economic situations
One of the major concerns of various companies including Coca-Cola is the economic uncertainty. Around 8 to 10 years back, Coca-Cola reported a huge decline in revenue that included Russia and Nigeria.
Then in 2020, sales declined again due to pandemic issues. Some other issues that may hamper the profitability of the company include currency volatility, geopolitical concerns, inflation, etc.
Contamination issues
Coca-Cola recalled its minute drinks in 2021 as they might contain washers. This report was made by the FDA. Approximately 8000 cases of minute-made product recalls occurred. Some of the other products involved in this included Coke and Sprite as well.
The company had also recalled some inappropriately packed Zero Coke containing full sugar. This huge effect of recalls built this trust in the consumer’s mind. This resulted in the situation that customers may not buy products from Coca-Cola henceforth. The product recalls brought in huge monetary losses to the companies.
Top Competitors of Coca-Cola
Below are the top five competitors of Coca-Cola –
- Pepsi: Pepsico is the biggest arrival of Coca-Cola with its flagship Pepsi Cola brand full stop the company also competes with Coca-Cola in diverse segments like beverages and snacks.
- Unilever: Unilever has brands like Pure Leaf and Lipton and competes with Coca-Cola in the tea segment offering packaged and bottled tea products.
- Monster Beverage Corp: The company competes with Coca-Cola directly in the energy drink market.
- Nestle: Nestle also competes with Coca-Cola with its white range of beverage products like flavored water, bottled water, and different types of drinks, juices, etc.
- Red Bull: Red Bull has been competing directly with Coca-Cola in the soft drink market with its products like Monster and Relentless. Red Bull has also been implementing aggressive and iconic branding campaigns.
Conclusion
John Pemberton founded Coca-Cola in 1886 and since its inception, the company has been studied as one of the largest beverage manufacturers across the globe.
As it makes particular customer and market needs the company is still continuing to operate in the current market situation. It has also created a strategy to accomplish its guide and objective as per the growing health-conscious customers.
Moreover, Coca-Cola has accurately implemented its strategies with outstanding cultural leadership and organizational workflow to meet its goals. To offer value-driven products to the customers Coca-Cola leverages story-driven marketing campaigns. Down the line, the company has the full potential to grow its revenue by making sure that it meets current health trends as well as meets the lawsuit demands.
Janardan Das is a seasoned Growth Lead with over five years of experience in digital marketing. He specializes in crafting effective marketing strategies, including SWOT analysis and digital marketing courses, to help businesses thrive in the competitive landscape. He is passionate about sharing his knowledge and insights, empowering others to succeed in their marketing endeavors.